This policy outlines how we collect, use, and safeguard your personal information in the context of our customer support and success services powered by AI chatbots.

1. Acceptance of Terms
   1.1 Binding Agreement:

   By accessing or using the services provided by Venixs, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our services.

   1.2 Updates:

   Venixs reserves the right to update or modify these terms at any time without prior notice. Continued use of our services after such changes constitutes acceptance of the updated terms.

2. Use of Services
   2.1 Eligibility:

   Our services are available only to individuals who can form legally binding contracts. By using our services, you affirm that you are at least 18 years old.

   2.2 User Responsibilities:

   Users are responsible for providing accurate and up-to-date information during interactions with our AI chatbots. Any misuse or unauthorized use of our services is strictly prohibited.

3. AI Chatbot Services
   3.1 Service Availability:

   Venixs strives to provide uninterrupted access to our AI chatbot services. However, we may temporarily suspend services for maintenance or other operational reasons.

   3.2 Accuracy of Information:

   While our AI chatbots are designed to provide accurate and relevant information, Venixs is not responsible for any errors or inaccuracies in the responses generated.

4. Intellectual Property
   4.1 Ownership:

   All intellectual property rights related to our services, including but not limited to the AI chatbots, belong to Venixs. Users are granted a limited, non-exclusive, non-transferable license to use the services.

   4.2 Prohibited Use:

   Users are prohibited from copying, modifying, distributing, or reverse-engineering our AI chatbot technology. Any unauthorized use may result in legal action.

5. Limitation of Liability
   5.1 No Warranty:

   Venixs provides its services "as is" without any warranties, expressed or implied. We do not guarantee the accuracy, completeness, or reliability of the information provided by our AI chatbots.

   5.2 Limitation of Liability:

   In no event shall Venixs be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use of our services.

6. Privacy
   6.1 Privacy Policy:

   The use of our services is also governed by our Privacy Policy. By using our services, you acknowledge and agree to the terms outlined in our Privacy Policy.

7. Governing Law and Dispute Resolution
   7.1 Governing Law:

   These Terms and Conditions are governed by and construed in accordance with the laws

   7.2 Dispute Resolution:

   Any disputes arising from or relating to these terms shall be resolved through arbitration in accordance with the rules, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

8. Contact Us
   If you have any questions or concerns regarding these Terms and Conditions, please contact us at teams@venixs.com
   By using our services, you agree to the terms outlined in this privacy policy.